Bymichi

Privacy Policy – BIGWIN29 Philippines

BIGWIN29 Philippines, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and use our website or services. By using our platform, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information from you:

  • Personal Information: When you create an account, make transactions, or engage with our services, we may collect personal details such as:
    • Name
    • Email address
    • Phone number
    • Date of birth
    • Payment details (for deposits and withdrawals)
  • Usage Data: We automatically collect certain information about how you interact with our website. This includes:
    • IP address
    • Device type and browser used
    • Time and date of visits
    • Pages visited and duration of your session
    • Cookies and tracking technologies that help us improve your experience

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Account Management: To create, maintain, and secure your account.
  • Processing Transactions: To process your deposits, withdrawals, and other transactions.
  • Customer Support: To assist you with inquiries, resolve issues, and provide support.
  • Communication: To send you important account updates, promotional offers, and information related to your games or services.
  • Improvement of Services: To enhance and personalize your gaming experience based on your preferences and interactions with the platform.
  • Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) and responsible gaming policies.

3. Data Protection

Your personal information is kept secure using industry-standard encryption and security measures. We take all reasonable steps to protect your data from unauthorized access, alteration, or loss. However, please note that no system is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We will never sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following cases:

  • Service Providers: We may share information with trusted vendors who help us operate our platform, such as payment processors and customer support services. These providers are contractually obligated to protect your information.
  • Legal Requirements: If required by law, court order, or regulation, we may disclose your information to comply with legal obligations or protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the new owner as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, improve site functionality, and analyze site traffic. Cookies are small files stored on your device that allow us to remember your preferences and personalize content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect certain features of our website.

6. Your Rights

As a user, you have the right to:

  • Access: You can request to view the personal information we hold about you.
  • Correct: You can update or correct any inaccurate or incomplete personal data.
  • Delete: You may request to delete your personal information, subject to certain legal obligations.
  • Withdraw Consent: You may withdraw your consent to the processing of your personal information at any time, though this may affect your ability to use our services.

To exercise any of these rights, please contact us at Email: [email protected]

7. Changes to This Privacy Policy

We reserve the right to update and modify this Privacy Policy as necessary. Any changes will be posted on this page, and the updated version will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please don’t hesitate to reach out to us:

We are here to assist you and ensure that your privacy is respected at all times.